You can choose your preferred way of contacting us. Check our FAQ first to see if that helps. We provide practical answers to the most frequently asked questions.
Customer Service Centre
Monday to Friday
8 am to 5 pm
Please have your order details available for questions about your shipment. These were sent to you by email.
| German | +41 44 744 68 56 |
| French | +41 22 308 98 99 |
| Italian | +41 91 611 58 71 |
| English | +41 44 744 68 56 |
| service@planzer-homeservice.ch |
If you prefer to send us your query in writing, you can reach us through this contact form.
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Our web-based customer portal combines all our electronic services for transport and warehouse logistics in one place, including order placement, warehouse overview and shipment tracking.
Here you can find the current limits for diesel prices. The calculation of the fuel surcharge is based on our Diesel floater (download PDF).
National (01.12.2025) |
1% |
Congestion surcharge
Click here for the congestion surcharge floater.
planzer.ch – synergistics.ch – planzer-paket.ch © Planzer Transport AG Schweiz,
planzer.ch – synergistics.ch – planzer-paket.ch © Planzer Transport AG Schweiz,