WE DELIVER AND ASSEMBLE – WHEREVER IT’S NEEDED

Available in the online shop

Our plus is your option


The plus in Home Delivery+ stands for practical options that you can add as needed or desired.

Unpacking and removal of packaging

Whether it’s at home, at the office or in your shop – we unpack the delivered goods, take all the packaging when we’re finished and have it professionally disposed of or recycled.

Professional disposal of old furniture

If you need to get rid of old furniture to make room for the new, we can take the old stuff when we go and dispose of it professionally.

Professional disposal of old appliances

Barbecues, washing machines and TVs – whatever is being replaced, we’ll take it off your hands and dispose of it properly.

Assembly and installation of furniture and devices

Your customers may not want to assemble their new furniture and appliances themselves. In that case, our trained staff will be happy to do it for them.

Perfect for e-commerce and multichannelling: Planzer Homeservice complete solutions

Your Home-Sweet-Home Service

The web-based technology of Home Delivery and Home Delivery+ offers your customers a number of advantages:

  • Dynamic online appointment scheduling
  • Electronic advance notification
  • Live tracking
  • Direct communication

All this and plenty of extras guarantee an unparalleled delivery experience.

Eye for the big picture, passion for the details


As a business customer, you demand outstanding service and solutions with a comprehensive perspective. That’s why our comprehensive solutions unite the best of transport, warehouse logistics, IT and technology. Regardless of the industry you’re in or the challenges you face: we’re your trusted partner for interesting opportunities.

E-commerce

Ordering online is all the rage. As a provider of comprehensive solutions, Planzer can manage your shop, handle all the warehouse logistics and then deliver the ordered parcels to your customers’ doorstep. Or to the exact square metre where the ordered product will be used. Don’t forget: the joy of receiving is at least as great as the joy of ordering.

Furniture

When you order new or second-hand furniture, you want to enjoy it – not put in a hard day’s work. So we bring the furniture to you and set it up professionally. We also remove all the packaging and have it professionally disposed of or recycled so you can start enjoying your furniture without further ado.

Home + garden

Home and garden have become increasingly important in recent years, and the coronavirus pandemic has only accelerated the trend. We bring everything you need for play, relaxation and cosy hours at home right to your house. And because home and garden items generally have to be assembled or installed on site, we take care of that too, so you can start enjoying it all straight away.

Household/professional appliances

Electric appliances like washing machines, dryers and dishwashers are minor technological miracles. So it’s all the more important that nothing happens to them during transport and handling. We take care of secure transport, delivery, assembly, function checks, rough cleaning and acceptance. And of course, we take the packaging and returns as well.

Fitness

Getting fit is more popular than ever. Some people like to work out at home, others at the gym. With our fitness logistics, we make sure that your exercise equipment safely arrives at the place where it will be used and that you have no hassles with customs, storage, delivery or return management. So we keep the satisfaction of your customers in top form.

Home electronics

In this stay-at-home era, home electronics have never been more in-demand. We can handle the entire forward and reverse logistics for your TVs, home cinema systems, computer monitors, sound stations and other electronic devices. We assemble the devices, get them up and running and take the packaging when we leave. You can also rely on our warehouse logistics expertise.

Repair logistics

Many people today have expensive TV screens, huge monitors and other electronic devices repaired. With our repair logistics, we pick up the defective devices from your customers, take them to the repair service and then return them to the use location. On request, we can also handle customs formalities and intermediate or longer-term storage. Learn more about this in our story.

Good reasons why we should get to know each other


There’s more than one reason why a collaboration with Planzer Homeservice will pay dividends for you. One of the most compelling is that we bring the positive emotions of your brand straight home to your customers.

Generating lasting enthusiasm for your brand

  • When you add assembly, set-up, installation and disposal to your range of services, that sets you apart from your competitors.
  • We offer your end customers real-time, mobile notifications about the delivery of their parcels. This communication is available in the co-branding context.
  • In our Customer Service Centre, we take care of all matters relating to the delivery in a personal and courteous manner.
  • You can make your fixed costs variable with us and free up resources for your great potential: your customers.
  • For smaller shipments, you can offer your customers a first-class parcel service
 

Join forces with the right partner

  • As a third-generation family-owned business, we stand behind the quality of our services with our name.
  • You can have all your e-commerce and multichannel needs taken care of by a single source.
  • We put our many years of experience with comprehensive logistics solutions at your disposal – from (international) precarriage, storage, picking and assembly to transport and distribution.
  • With our in-house innovation department, we keep our finger on the pulse of the age and take care of developing the future of state-of-the-art logistics for you.
 

Creating trust that pays dividends

  • Our qualified employees ensure that you and your brand will leave a lasting impression on your customers.
  • We use a highly developed web app for the entire communication process.
  • We train our drivers at our in-house training centres and pay them well.
  • We have locations throughout Switzerland. We assist your customers in the appropriate national language and even, in most cases, the local dialect.
  • The reviews of your customers matter: our ratings are delightfully good.
 

Stay flexible with state-of-the-art IT

  • From support to software engineering, we have over 60 specialists on our IT team. And that concentrated expertise is at your disposal.
  • Through electronic data interfaces (EDI), we seamlessly integrate your ERP systems with out Homeservice and warehouse logistics systems.
  • We pursue a cloud-first strategy and operate the virtual servers and the network ourselves. In other words: we’re pros when it comes to updates, IT and cybersecurity.

Take advantage of a strong customer portal

On our customer portal, you can manage your transport and warehouse logistics data on any device, 24/7. Here’s an overview of the most important tools and functions:

Track & Trace

With this tool, you can track your Homeservice, general cargo, parcel and overnight shipments in real time. As soon as we receive the goods, we apply an electronic tag to every shipping unit. As soon as we’ve delivered your shipment, a PDF delivery confirmation is created.

TransNet

With this app, you can quickly and securely enter your transport orders, update important order details such as recipient instructions, delivery time slot and type of product, and carry out evaluations. All data from current orders is continuously retained and can be viewed by you at any time.

LogNet

You can use this tool for warehouse logistics jobs. Here you can enter assembly and picking jobs, manage master data or block statuses, check your inventory and view delivery notes and invoice inserts. All documents are stored in our electronic archive.

Personally at your service

Heinz Wiedemeier
Member of the Executive Board
Director of Planzer Homeservice

Planzer Homeservice
Planzer Transport AG
Lerzenstrasse 14
8953 Dietikon

Direct contact

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Customer Service Centre
+41 44 744 68 56

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+41 44 735 60 55

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